Your privacy and security are our top priority. Our website is protected with an SSL certificate, ensuring all your data is encrypted and safe from third parties. We’re also verified by TrustedSite.com and proudly display our trust certificate. We never sell or share your personal information. Your credit card details are never stored, and any information collected is only used to process your order. If you join our mailing list, we may occasionally send you special offers or product updates. You can unsubscribe anytime using the link in our emails.

You can update your information anytime through your account. Simply go to the login page and sign in. After logging in, click on “My Account” and choose “Account Details.” There, you’ll be able to edit your name, email, and other personal info.

You can update your billing or shipping address anytime from your account. Just log in, head to “My Account,” and click on the “Addresses” section to make any changes.

You can reset your password right from your account. Just go to the account page, click on “My Account,” and open the “Account Details” section. You’ll see the option to update your password there.

If you’ve forgotten your password, just click on the “Forgot Password” link at login. You’ll receive an email with instructions to retrieve and reset it quickly.

Simply go to the Accounts page, fill out the required details, and click “Register.” Once you submit the form, your account will be created and you’ll get a confirmation notification.

Yes — all listed products are in stock and ready to ship unless stated otherwise. If something’s out of stock, it’ll be clearly marked as unavailable on the product page.

Orders can be canceled within a limited window before they are shipped. Please contact us as soon as possible if you'd like to cancel.

Get in touch with us as soon as possible. If your order hasn’t shipped yet, we can update the address for you. If it’s already on its way, we’ll do our best to help sort things out.

We accept all major credit and debit cards, PayPal, and other secure payment methods listed at checkout.

Yes, our website is protected with SSL encryption, and all payments are handled through trusted gateways to ensure your information stays safe and secure.

We process orders within 1–2 business days. Standard shipping usually takes 3–7 business days, depending on where you’re located.

Delivery charges vary based on your location and selected shipping method. The exact cost will be shown at checkout before you place your order.

As soon as your order ships, we’ll send you an email with a tracking link so you can keep an eye on your package every step of the way.

Currently, we ship only within the United States—but we’re working on expanding to more locations soon.

Our caddies are crafted from high-quality, rust-resistant materials such as stainless steel and reinforced ABS plastic, ensuring long-lasting performance in humid bathroom environments.

All our products are specifically designed for bathroom use and are fully resistant to water exposure and daily humidity.

Depending on the model and installation method, our shower caddies can support up to 15–20 lbs per shelf when properly installed.

Every product includes a clear setup guide to help you get started. We also offer a full Installation Guide online with detailed instructions for both adhesive and screw-mounted options.

Most of our caddies are designed for easy, tool-free installation. Adhesive and tension pole styles require no drilling. For screw-mounted models, we provide all necessary hardware in the package.

Adhesive-mounted caddies can typically be removed and repositioned without damaging your wall. Tension or screw-mounted models may require minor reinstallation.

We carry a variety of options including wall-mounted, corner, and tension pole caddies, available in matte black, brushed silver, and neutral finishes to suit any space.

All mounting systems are designed to be safe for standard bathroom surfaces. Adhesive pads, tension mounts, and non-slip features help protect your tiles from scratches or marks.

Simply wipe it down with a soft cloth and mild soap. Avoid harsh chemicals or abrasive pads to preserve the finish.